At Zyrah, customer satisfaction is important to us.

Return Eligibility

Returns or replacements are accepted only if:

• The product delivered is damaged
• Wrong product was received
• Product has a manufacturing defect

Return Request Time

Customers must report the issue within 48 hours of delivery with proper photos/videos as proof.

Non-Returnable Items

The following items are not eligible for return:

• Used or damaged products after delivery
• Custom or bulk-made packaging products
• Orders damaged due to improper handling after delivery

Replacement Process

Once the issue is verified, we will arrange a replacement or suitable resolution.

Refunds

Refunds, if approved, will be processed to the original payment method within 7 days time period.

Contact

For any return or replacement requests, customers can contact us through the contact details provided on the website.